Terms & Conditions

Welcome to our website. 

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Ties Planet Limited's relationship with you in relation to this website.

The term "Ties Planet Limited" or "Ties Planet Ltd" or "Ties Planet" or "us" or "we" refers to the owner of the website whose registered office is Unit SF07, City Mills Business Centre, Peel Street, Morley, Leeds LS27 8QL. Ties Planet Ltd is a private limited company incorporated in England with company number 05957609.

The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

4. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

5. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

6. Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

7. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

8. You may not create a link to this website from another website or document without Ties Planet Limited's prior written consent.

9. This website uses cookies to improve your shopping experience. By using this site you agree to accept these cookies. 

10. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Effective from 25 May 2018.


Formation of a Contract and Availability of Goods

When buying goods or services on the Internet you are entering a legally binding contract. This will come into effect upon you receiving an email confirming your order.

Ties Planet cannot guarantee that all the goods on the website will be available. We will however inform you by email if we cannot fulfil your entire order and only charge for the goods that we send to you. In exceptional circumstances we may provide your name and address to our suppliers solely in order to fulfil your order in a timely manner. Where goods are required in greater quantities that we have available on the website we may also provide your name and address to our suppliers in order to fulfil orders.

Cancellations Policy

Should you wish to cancel your order then please email sales@tiesplanet.com or call 0113 3459395 as soon as possible. Where an order is cancelled before it is dispatched we usually aim to process a full refund the same day, or on the following working day for orders placed on Saturday, Sunday or UK Bank Holidays. Where cancellation is requested following dispatch of the goods a full refund will be processed once the goods have been returned and received by Ties Planet Limited.