We are still posting orders out as normal. All orders placed by 2.30pm on a weekday will be posted out same day.
Royal Mail 24® Standard Delivery - We use the Royal Mail 24® service, which means that Royal Mail aim to deliver your order the next working day but this is not guaranteed. Any orders made before 2:30pm Monday to Friday will be dispatched the same day. Orders made after 2:30pm or on weekends will be dispatched the following working day. Standard delivery to the UK is free for all orders.
Next Working Day Delivery - During the current coronavirus outbreak in the UK, Royal Mail have advised they will deliver all parcels by 9pm of the next working day. This service costs £7.99. Simply choose the UK Royal Mail Special Delivery Next Day Delivery option during checkout.
During this period, a signature will not be required on delivery of your order. To minimise contact between people, Royal Mail will capture and log the name of the recipient on delivery.
Please note: Orders placed using this delivery option between 2.30pm Thursday and 2.30pm Friday will reach you on the following Monday.
Guaranteed Saturday Delivery - Choose this option at checkout should you need to have your item(s) delivered on Saturday. This service costs £12.99. Please note this Guaranteed Saturday Delivery option is temporarily unavailable as Royal Mail are not offering this service during the coronavirus outbreak period.
Republic of Ireland Delivery
Standard delivery to Republic of Ireland is free of charge for orders over £75.00 or £3.49 for orders under £75.00. If you choose this service, your order will be dispatched using Royal Mail International Airmail. Delivery aim is 3-7 days, though this is not guaranteed.
Royal Mail International Tracked & Signed For service to Ireland is free for orders over £75.00 and £7.99 for orders under £75.00. If you choose this service, your order will be dispatched using Royal Mail International Tracked & Signed For service. Delivery aim is 3-7 days, though this is not guaranteed. A tracking reference is available using this service enabling you to track your order.
We deliver to any major country using Royal Mail International Tracked & Signed For services. Shipping is free for orders of over £75.00. For orders of less than £75.00 the delivery charge is £7.99 to European Union countries and £9.99 to countries outside the European Union. Deliveries to EU countries usually take between 3 and 7 days but this is not guaranteed. Deliveries to rest of the world countries usually take between 5 and 14 days but this is not guaranteed. A tracking reference number is available for international deliveries so you can track your order.
We will always do everything we can to help with your specific needs for delivery of items, so if you have any special requests or questions then please email us at firstname.lastname@example.org. You will always get a prompt response.