COVID-19 Ties Planet - Latest Update 4.15pm 20/04/2020
First and foremost, it goes without saying that we hope you and your loved ones are keeping safe and well during this unprecedented time.
As an online shop, we are currently still open and able to dispatch orders placed before 2.30pm on a weekday on the same day. We can assure you we are strictly following government advice on social distancing measures.
Throughout this situation, we have followed government advice closely. We have taken the decision that there will be only one person working at our premises at any given time ensuring as limited a risk as possible for social contact.
Royal Mail are our delivery partner, who have made appropriate changes to their procedures to help prevent the spread of infection. You can read all their coronavirus updates here. Of note is that their special delivery service for next day deliveries has been changed to ensure delivery by 9pm on the next working day rather than 1pm.
We are a small, hard working business and would like to sincerely thank everyone who has placed an order during this hugely challenging time. We can assure you that any order placed during this period is hugely appreciated (as always) and will be remembered forever.
As always, we are here to help in any way we can. Please continue to email us at firstname.lastname@example.org and we will respond as soon as possible. Any special request you may have, however out of the ordinary you think it may be, do please let us know and we will do everything we can to help.
Keep safe and well,
Andrew Bragg - Ties Planet